Hyatt House Sterling/Dulles Airport-North

I was surprised when I arrived to find out that you have to pay a third party parking company to park at the location. I complained about it (I've stayed at numerous Hilton properties surrounding the airport and don't have to pay). But what really bugged me was that she did not tell me I had to go on line to pay for parking, along with signing a 20+ page agreement to park. (you need to read it, it is astounding what you have to a agree to). I felt that was intentional so that I would be cited for not paying the fee. Well, I went back down to the car and I quipped to about having sign this damn agreement to park as I was going though the lobby. Next thing I know is that I being threaten from being tossed from the hotel for complaining about parking. Her manager (likely her brother) was "really mad at me." Wow, OK, like I car... I told her you want to give me a refund, I would leave, but it was not offered, so I went back to the room and slept it off. I quickly suspected this hotel was family run, and the family lives in the hotel. The next morning, we went to get breakfast an the whole family was down in the dining area eating. We walked into the room an there was a whole lot of staring and whispering, so much so we decided to leave because we felt so uncomfortable. Otherwise, the room was nice, and we enjoyed our stay in our room. However, the experience overall was not good. Kind of throws me off on staying at a Hyatt House again. Too bad when I've been a Diamond Member at Hilton for the last five years. Makes me regret venturing away from what I know.